Concourse

Earnley concourse West Sussex

ASDA concourse Llandudno

City Hall concourse by Rob Farrow

Wembley Arena concourse by Chris Downer

Moynihan Train Hall interior, Dec 27 2022

Concourse refers to a large open area within a public building or space where people can gather, walk through, or wait. It is commonly found in transportation hubs such as airports, train stations, and bus stations, as well as in sports arenas, malls, and other large public venues. The primary function of a concourse is to facilitate the movement of large numbers of people, providing access to various facilities such as ticket counters, gates, platforms, shops, and restrooms.

Design and Features

The design of a concourse varies depending on its location and purpose but generally includes wide pathways, clear signage, and easy access to facilities and services. In transportation hubs, concourses are designed to efficiently manage the flow of passengers, guiding them from check-in areas to departure gates or platforms. They often feature amenities such as seating areas, information desks, and commercial outlets like restaurants and retail stores to enhance the passenger experience.

In sports arenas and entertainment venues, concourses serve as the main thoroughfares that connect seating areas with entrances, exits, concessions, and restrooms. These concourses are designed to accommodate large crowds before, during, and after events, ensuring smooth ingress and egress.

Security and Management

Security is a critical aspect of concourse management, especially in transportation settings. Surveillance systems, security personnel, and clearly marked emergency exits are standard features to ensure the safety and security of the public. Additionally, concourses in airports and train stations often include customs and immigration facilities for international travel.

Technological Integration

Modern concourses increasingly incorporate technology to improve functionality and user experience. Digital signage provides real-time information on departures, arrivals, and gate changes. Interactive kiosks offer wayfinding assistance and self-service options, reducing wait times and improving passenger flow. Wi-Fi access and charging stations are also commonly available to accommodate the needs of tech-savvy travelers.

Environmental Considerations

Sustainable design is becoming a priority in the development of new concourses. Natural lighting, energy-efficient systems, and green spaces are integrated to reduce environmental impact and enhance the aesthetic appeal of these spaces. In some cases, concourses are part of larger transit-oriented developments that promote the use of public transportation and reduce reliance on cars.

Cultural Significance

Beyond their practical functions, concourses can also hold cultural significance. They are spaces where people from diverse backgrounds intersect, reflecting the movement and exchange inherent in contemporary life. Art installations, performances, and exhibitions within concourses can enrich the travel experience and foster a sense of community.