Multi-level marketing

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Multi-level marketing (MLM), also known as network marketing or pyramid selling, is a marketing strategy for the sale of products or services where the revenue of the MLM company is derived from a non-salaried workforce selling the company's products/services, while the earnings of the participants are derived from a pyramid-shaped or binary compensation commission system. Although each MLM company dictates its own specific financial compensation plan for the payout of any earnings to their respective participants, the common feature that is found across all MLMs is the emphasis on recruiting new participants to join the marketing network.

Overview[edit | edit source]

MLM is a strategy some direct sales companies use to encourage existing distributors to recruit new distributors who are paid a percentage of their recruits' sales. The recruits are the distributor's "downline." Distributors also make money through direct sales of products to customers. Amway, which sells health, beauty, and home care products, is an example of a well-known direct sales company that uses multi-level marketing.

Legality and Legitimacy[edit | edit source]

The legality of MLMs has been disputed in many countries. Critics maintain that they are a form of Pyramid scheme—illegal in the U.S. and other countries—if they prioritize recruitment over product sales. Proponents argue that MLMs are legitimate business models that are unfairly criticized. The distinction between legal MLMs and pyramid schemes is based on the presence of a genuine product or service; pyramid schemes often do not offer a legitimate product or service.

Business Model[edit | edit source]

The MLM business model involves a pyramid-shaped commission system. The top levels earn more than lower levels, and earning potential is significantly influenced by one's ability to recruit new members. This structure can lead to a high level of participant churn and low engagement among lower-level participants, who can find it difficult to earn substantial income.

Criticism[edit | edit source]

Critics argue that MLMs are designed to benefit those at the top at the expense of those at the bottom. The majority of participants may make little to no profit, and many lose money. These criticisms are compounded by the fact that MLMs often require participants to purchase starter kits or inventory to join.

Ethical Considerations[edit | edit source]

The ethical considerations surrounding MLMs include the potential for exploitation of personal relationships and the financial risk imposed on participants. The emphasis on recruitment over product sales can lead to questionable practices and the erosion of personal networks for financial gain.

Conclusion[edit | edit source]

While MLMs can offer a flexible work opportunity and the potential for financial reward, the model is not without its criticisms and challenges. Potential participants should carefully research the company and its business model before joining an MLM scheme.

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Contributors: Prab R. Tumpati, MD