NHS Resolution

NHS Resolution is an arm's length body of the Department of Health and Social Care in the United Kingdom. It provides expertise to the National Health Service (NHS) on resolving concerns and disputes fairly, sharing learning for improvement and preserving resources for patient care.

History[edit | edit source]

NHS Resolution was established on 1 April 2017, replacing the NHS Litigation Authority (NHSLA) and the National Clinical Assessment Service (NCAS). The change was made to reflect the organisation's broader remit and its focus on early intervention and resolution.

Functions[edit | edit source]

NHS Resolution operates four key services for the NHS:

Claims Management: NHS Resolution manages all clinical and non-clinical negligence claims against the NHS in England. This includes claims made under the Clinical Negligence Scheme for Trusts (CNST), the Existing Liabilities Scheme (ELS), the Ex-Regional Health Authority Scheme (RHA), and the Liabilities to Third Parties Scheme (LTPS).

Practitioner Performance Advice: This service provides advice, support and interventions in relation to concerns about the individual performance of doctors, dentists and pharmacists.

Primary Care Appeals: This service makes decisions on behalf of the Secretary of State for Health and Social Care on disputes and appeals in relation to primary care contracts.

Safety and Learning: This service works to reduce the risk of harm in the NHS by sharing learning from claims.

Governance[edit | edit source]

NHS Resolution is governed by a board of non-executive and executive directors. The board is responsible for the strategic direction and operational management of the organisation.

See also[edit | edit source]

NHS Resolution Resources
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