PetMed Express
PetMed Express[edit | edit source]
PetMed Express, also known as 1-800-PetMeds, is a leading online pet pharmacy in the United States. The company provides prescription and non-prescription pet medications, health products, and supplies for dogs, cats, and horses. PetMed Express is known for its convenient home delivery service and competitive pricing.
History[edit | edit source]
PetMed Express was founded in 1996 and has since grown to become one of the largest pet pharmacies in the country. The company was established with the goal of providing pet owners with a reliable and affordable source for pet medications. Over the years, PetMed Express has expanded its product offerings and improved its service delivery to meet the growing needs of pet owners.
Services[edit | edit source]
PetMed Express offers a wide range of services to pet owners, including:
- Prescription Medications: The company provides a variety of prescription medications for pets, including treatments for heartworm, flea and tick prevention, and other common pet health issues.
- Non-Prescription Products: PetMed Express also offers non-prescription products such as nutritional supplements, dental care products, and grooming supplies.
- Home Delivery: Customers can order products online or by phone and have them delivered directly to their homes, providing convenience and ease of access.
- Customer Support: The company offers customer support through phone and online chat to assist pet owners with their orders and provide information about pet health products.
Business Model[edit | edit source]
PetMed Express operates primarily through its online platform, allowing customers to browse and purchase products from the comfort of their homes. The company emphasizes customer satisfaction and offers a 100% satisfaction guarantee on all products. PetMed Express also provides educational resources on pet health and medication to help pet owners make informed decisions.
Market Position[edit | edit source]
As a pioneer in the online pet pharmacy industry, PetMed Express has established a strong market presence. The company competes with other online and brick-and-mortar pet pharmacies by offering competitive pricing, a wide selection of products, and exceptional customer service. PetMed Express is publicly traded on the NASDAQ under the ticker symbol PETS.
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