Professionalism

Professionalism is a set of values, behaviors, and relationships that underpin the trust the public has in professionals. It is a quality that is highly valued in the workplace and is often associated with competency, respect, integrity, responsibility, and ethical practices.

Definition

Professionalism is often defined as the strict adherence to courtesy, honesty, and responsibility when dealing with individuals or companies in the business environment. This trait often includes a high level of excellence going beyond basic requirements.

Characteristics

Professionalism encompasses a number of different attributes, and, together, these attributes identify and define a professional.

Competency

Competency is the basic requirement for professionalism. Professionals are expected to demonstrate a high level of skill and knowledge in their field. They are also expected to maintain and improve their competency level through ongoing professional development.

Respect

Respect is a key component of professionalism. Professionals are expected to show consideration and regard for others, including colleagues, clients, and the public.

Integrity

Integrity is a fundamental principle of professionalism. Professionals are expected to demonstrate honesty, uphold high ethical standards, and show consistency in their actions and decisions.

Responsibility

Responsibility is another key aspect of professionalism. Professionals are expected to take responsibility for their actions and decisions, and to be accountable for the outcomes of their work.

Impact on Workplace

Professionalism has a significant impact on the workplace. It contributes to a positive work environment, enhances customer service, and promotes a company's reputation and brand image.

See Also

• Business ethics
• Professional
• Professional ethics
• Professional practice
• Work ethic

References

Professionalism Resources
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