Standard operating procedure

Standard Operating Procedure (often abbreviated as SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations.

Overview

The term Standard Operating Procedure or SOP, is used in a variety of different contexts, including healthcare, aviation, education, industry, and military. The U.S. military in particular uses the term to describe a detailed, written instruction designed to achieve uniformity in the performance of a specific function.

SOPs are typically created to outline procedures that are critical to the operation of a business or organization, to ensure consistency and quality in the execution of certain tasks. They are also used to ensure compliance with regulations and standards, and to provide a reference for employees who need to familiarize themselves with a procedure.

Purpose and Benefits

The main aim of SOPs is to provide all the detailed information that employees need to perform a particular operation or procedure correctly and consistently. They also serve to ensure that operations are carried out consistently and in compliance with industry regulations.

SOPs can also provide benefits in terms of operational efficiency and workforce management. By providing detailed, step-by-step instructions, they can help to ensure that operations are carried out efficiently and consistently, with less room for error or variation in the end product. They can also serve as a training tool for new employees, and as a reference for existing employees who need to refresh their knowledge of a procedure.

Development and Implementation

The development of SOPs typically involves a team of experts in the relevant field, who work together to outline the procedure in detail and ensure that it complies with all relevant regulations and standards. The SOP is then typically reviewed and approved by management before it is implemented.

Once an SOP has been developed, it is typically implemented through a combination of training and documentation. Employees are trained in the procedure, and the SOP is made available for reference as needed. The effectiveness of the SOP is then monitored and reviewed regularly, and adjustments are made as necessary.

See Also

• Procedure (business)
• Operations manual
• Quality management system
• Regulatory compliance