United Nations Department of Global Communications

Emblem of the United Nations

United Nations Department of Global Communications (DGC), formerly known as the Department of Public Information (DPI) until 2018, is a department of the United Nations Secretariat tasked with promoting global awareness and understanding of the work of the United Nations. Established in 1946, the DGC seeks to ensure that the activities and principles of the UN are communicated effectively to the public through various means, including media outreach, online platforms, and educational programs.

History

The DGC has its roots in the immediate post-World War II era, when the need for fostering global peace and security was paramount. Recognizing the importance of public information, the United Nations established the Department of Public Information in 1946. Over the decades, the department has evolved in response to changes in global communication technologies and the expanding scope of the UN's activities. In 2018, the DPI was rebranded as the Department of Global Communications to better reflect its modern role and objectives in the digital age.

Mission and Activities

The primary mission of the DGC is to disseminate information about the UN's goals and activities to a global audience. This involves a range of activities, including:

• Producing and distributing news and multimedia content about the UN's work.
• Managing the UN's official website and social media accounts.
• Organizing educational outreach and public events.
• Coordinating with media organizations to facilitate coverage of UN initiatives.
• Supporting the communication needs of UN agencies, funds, and programs.

The DGC also plays a critical role in crisis communications, working to ensure that accurate and timely information is available during humanitarian emergencies and other situations of global concern.

Structure

The Department of Global Communications is headed by the Under-Secretary-General for Global Communications. It is organized into various divisions and sections that specialize in different aspects of communications, such as news and media, multimedia, and outreach. The DGC also oversees the United Nations Information Centres (UNICs) located in over 60 countries around the world, which act as the local face of the UN in disseminating information and engaging with communities.

Challenges and Criticisms

The DGC faces numerous challenges in its efforts to communicate the UN's message to a diverse global audience. These include overcoming language barriers, addressing misinformation, and engaging with populations in regions with limited access to digital technologies. Additionally, the department has faced criticism regarding the effectiveness of its communication strategies and its ability to adapt to rapidly changing media landscapes.

Future Directions

Looking forward, the DGC is focused on leveraging new technologies and platforms to enhance its communication efforts. This includes exploring the use of social media, virtual reality, and other digital tools to reach younger audiences and engage with people in innovative ways. The department is also committed to strengthening its partnerships with civil society, media organizations, and other stakeholders to amplify the UN's message and reach broader audiences.