Affiliated Computer Services

File:ACS Xerox Logo.png

ACS Xerox Logo

Affiliated Computer Services, Inc. (ACS) was an American company that provided information technology services as well as business process outsourcing solutions to businesses, government agencies, and non-profit organizations. Founded in 1988 by Darwin Deason, ACS rapidly grew to become a global leader in its field before being acquired by Xerox in 2010.

History

ACS was established in 1988 in Dallas, Texas. The company expanded its operations through a combination of organic growth and acquisitions. One of its significant early moves was the acquisition of the Lockheed Martin IMS division in 1998, which significantly expanded its reach into government services. Over the years, ACS continued to acquire various companies to broaden its service offerings, including superior technology services and customer care operations.

In February 2010, Xerox Corporation announced its intention to acquire ACS in a cash and stock transaction valued at approximately $6.4 billion. The acquisition was completed in February 2010, and ACS operated as a wholly-owned subsidiary of Xerox. This acquisition was part of Xerox's strategy to shift its business model towards services, reducing its reliance on document technology.

Services

ACS offered a wide range of services across various sectors. Its offerings included:

• Business process outsourcing (BPO), which involved managing specific business processes or functions for clients, such as finance and accounting, human resources, and customer care.
• Information technology services, including cloud computing, data center management, and IT consulting services.
• Government services, providing support for government operations, including transportation, healthcare, and education.

ACS was particularly noted for its expertise in managing large-scale, complex processes and its ability to integrate technology to improve efficiency and effectiveness.

Acquisition by Xerox

The acquisition of ACS by Xerox was a strategic move to transition Xerox from a document technology company into a leader in the business services industry. This acquisition allowed Xerox to offer a broader array of services, including document management, IT services, and BPO. The integration of ACS's capabilities helped Xerox to expand its footprint in the $500 billion global business services market.

Legacy

The legacy of ACS is evident in the continued operations of its services within Xerox's business services division, now known as Xerox Business Services, LLC. The acquisition has enabled Xerox to become a powerhouse in providing business process and document management services worldwide.

ACS's history of innovation, growth through acquisitions, and its eventual integration into Xerox highlights the dynamic nature of the IT services and business process outsourcing industry. The company's evolution from a standalone entity to a core part of a global corporation exemplifies the industry's trend towards consolidation and the increasing importance of offering comprehensive, integrated solutions to meet client needs.

Affiliated Computer Services Resources
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