Apple Authorized Service Provider
Apple Authorized Service Provider (AASP) is a business that provides repair services for Apple products. AASPs have access to genuine Apple parts and receive training from Apple to provide the most accurate and reliable repairs.
Overview[edit | edit source]
Apple Authorized Service Providers are part of Apple's Support network, providing out-of-warranty repairs for Apple products. They are different from Apple Stores, which are retail outlets owned and operated by Apple Inc. AASPs are independent businesses that have been certified by Apple to provide repair services.
Certification[edit | edit source]
To become an Apple Authorized Service Provider, a business must meet certain requirements set by Apple. These include having an Apple Certified Macintosh Technician (ACMT) on staff, maintaining a certain level of customer satisfaction, and meeting specific business operation requirements. The certification process involves training and exams, which ensure that the technicians at AASPs have the necessary skills and knowledge to repair Apple products.
Services[edit | edit source]
Apple Authorized Service Providers offer a range of services, including hardware repairs, software troubleshooting, and data recovery. They can service all types of Apple products, including Mac computers, iPhones, iPads, and Apple Watches. Some AASPs also offer onsite services for businesses and educational institutions.
Benefits[edit | edit source]
One of the main benefits of using an Apple Authorized Service Provider is the assurance that the repair will be done correctly and safely, using genuine Apple parts. AASPs also have direct access to Apple's technical resources and support, which can help in diagnosing and resolving complex issues. In addition, repairs done by AASPs are backed by Apple's warranty.
See also[edit | edit source]
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Contributors: Prab R. Tumpati, MD
