Buy on board

Buy on board refers to a service model commonly used by airlines, rail companies, and other transportation providers, where passengers have the option to purchase food, beverages, and sometimes other goods during their journey. This model contrasts with the traditional approach where such amenities are included in the ticket price. The buy on board concept has gained popularity, especially among low-cost carriers and budget airlines, as a way to reduce ticket prices and offer passengers more flexibility and choice.

Overview

Buy on board services typically include a range of food and beverage options, from snacks and light meals to hot dishes and alcoholic beverages. The selection can vary greatly depending on the carrier, the length of the journey, and the time of day. Some airlines also offer non-food items for sale, such as headphones, comfort items (e.g., pillows and blankets), and duty-free goods.

The payment methods for buy on board services have evolved with technology. While cash payments were once common, many carriers now prefer or require electronic payment methods, such as credit cards and mobile payments, to streamline the process and reduce handling costs.

Advantages and Disadvantages

The buy on board model offers several advantages, including lower base ticket prices, as the cost of meals is not included in the fare. This allows passengers to only pay for what they consume, potentially saving money on short flights or for those who prefer to bring their own meals. It also provides passengers with more options and the flexibility to choose what and when they eat.

However, there are also disadvantages to this model. Passengers may find the prices for buy on board items to be higher than expected, as carriers can charge a premium for the convenience. The quality and variety of the food and beverages offered may also be limited, especially compared to traditional, full-service offerings. Additionally, the need to carry cash or ensure compatible electronic payment methods can be an inconvenience for some travelers.

Impact on the Industry

The adoption of buy on board services has had a significant impact on the airline and transportation industries. It has allowed carriers to reduce operational costs and offer more competitive ticket prices. However, it has also required them to invest in logistics and technology to manage inventory and sales efficiently. The model has influenced passenger expectations and behavior, with travelers increasingly looking for value and convenience in their choices.

Future Trends

The future of buy on board services may see further integration of technology, such as pre-ordering through mobile apps and personalized offerings based on passenger preferences and previous purchases. Sustainability concerns may also drive changes, with a focus on reducing waste and offering more eco-friendly products.