Edsel Ford Fong

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American waiter known for his unique service style


Edsel Ford Fong (May 6, 1927 – April 24, 1984) was an American waiter known for his distinctive and often abrasive service style at the Sam Wo Restaurant in San Francisco, California. Fong became a local legend and a tourist attraction due to his unique approach to customer service, which included a mix of humor, sarcasm, and outright rudeness.

Early Life[edit | edit source]

Edsel Ford Fong was born in San Francisco, California, to Chinese immigrant parents. He grew up in the city's Chinatown district, where he was exposed to the vibrant culture and culinary traditions of the area. Fong's upbringing in this bustling neighborhood influenced his later career in the restaurant industry.

Career[edit | edit source]

Edsel Ford Fong in 1982

Fong began his career in the restaurant industry at a young age, working in various establishments throughout San Francisco. He eventually found his niche at the Sam Wo Restaurant, a popular eatery known for its affordable and authentic Chinese cuisine. It was here that Fong developed his signature style of service, which included shouting at customers, making sarcastic remarks, and enforcing strict rules about ordering and dining etiquette.

Fong's antics quickly gained him notoriety, and he became a well-known figure in the local community. His reputation spread beyond San Francisco, attracting tourists and food enthusiasts eager to experience his unique brand of service. Despite his abrasive manner, Fong was also known for his quick wit and ability to entertain diners, making each visit to Sam Wo a memorable experience.

Service Style[edit | edit source]

Fong's service style was characterized by a no-nonsense approach that often caught customers off guard. He was known for his impatience with indecisive diners and would frequently make suggestions or even order for them. Fong had little tolerance for what he perceived as poor dining etiquette, and he was not shy about expressing his opinions.

Despite his brusque demeanor, Fong was also capable of great charm and humor. Many customers found his antics endearing, and his ability to engage with diners in a playful yet confrontational manner became a hallmark of his service. Fong's unique approach to customer interaction made him a beloved figure in the San Francisco dining scene.

Legacy[edit | edit source]

Takeout from Sam Wo Restaurant

Edsel Ford Fong's legacy lives on in the stories and memories of those who dined at Sam Wo during his tenure. His larger-than-life personality and unconventional service style left a lasting impression on the restaurant industry and contributed to the cultural tapestry of San Francisco's Chinatown.

Fong's influence can still be felt today, as many restaurants and service professionals draw inspiration from his ability to create a memorable dining experience. His story serves as a reminder of the impact that a single individual can have on a community and the importance of embracing one's unique qualities.

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