Enterprise software

Enterprise software‏‎, also known as enterprise application software (EAS), is large-scale software designed to meet the needs of an organization rather than individual users. Such organizations can include businesses, schools, interest-based user groups, clubs, charities, or governments.

Overview

Enterprise software is an integral part of a computer-based information system, and provides business-oriented tools such as online payment processing, automated billing systems, enterprise resource planning, customer relationship management, enterprise asset management, business intelligence, project management, collaboration, supply chain management, and email.

Characteristics

Enterprise software exhibits a set of common characteristics that differentiate it from other types of software. These characteristics include performance, scalability, and robustness. Furthermore, enterprise software typically has interfaces to other enterprise software and is centrally managed.

Types of Enterprise Software

There are several types of enterprise software, including:

• Enterprise Systems - These are large-scale applications that are designed to integrate and manage all the different operations of an enterprise.
• Enterprise Resource Planning (ERP) - This is a type of software that organizations use to manage day-to-day business activities such as accounting, procurement, project management, risk management and compliance, and supply chain operations.
• Customer Relationship Management (CRM) - This type of software is used to manage a company's interaction with current and potential customers.
• Supply Chain Management (SCM) - This type of software is used to manage the flow of goods and services in a company.

Challenges

Despite its many benefits, implementing enterprise software can be a complex and challenging process. Challenges can include the high cost of purchase and implementation, the need for ongoing maintenance and support, and the potential for disruption to business operations during the implementation process.

See also

• Business software
• Software as a service
• Cloud computing
• Big data