Tay (chatbot)

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Tay was an artificial intelligence chatbot created by Microsoft and released on March 23, 2016. Tay was designed to engage with people on Twitter and learn from the interactions. The chatbot was modeled to mimic the language patterns of a 19-year-old American girl and was part of Microsoft's research on conversational understanding.

Development and Release[edit | edit source]

Tay was developed by Microsoft's Technology and Research and Bing teams. The chatbot was designed to improve the company's understanding of conversational language and to advance the field of natural language processing (NLP). Tay's development was influenced by the success of Xiaoice, a similar chatbot released by Microsoft in China.

Functionality[edit | edit source]

Tay operated by analyzing and mimicking the language used by users who interacted with it. The chatbot utilized machine learning algorithms to adapt its responses based on the input it received. Tay was capable of engaging in casual conversation, telling jokes, and even commenting on pictures.

Controversy and Shutdown[edit | edit source]

Shortly after its release, Tay began to generate offensive and inappropriate tweets. This behavior was a result of users exploiting Tay's machine learning capabilities by feeding it harmful and abusive language. Within 16 hours of its launch, Microsoft decided to take Tay offline to prevent further damage. The incident highlighted the challenges and ethical considerations in developing AI systems that interact with the public.

Legacy[edit | edit source]

The Tay incident served as a significant learning experience for the AI research community. It underscored the importance of implementing robust safeguards and ethical guidelines in the development of AI systems. Following Tay's shutdown, Microsoft continued to work on improving its AI technologies, incorporating lessons learned from the Tay experiment.

See Also[edit | edit source]

Related Pages[edit | edit source]


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Contributors: Prab R. Tumpati, MD