Dolly (company)

Dolly, Inc. is an American technology company that provides on-demand moving and delivery services. The company was founded in 2014 and is headquartered in Seattle, Washington. Dolly connects users with local truck owners and helpers to assist with moving, delivery, and hauling tasks.

History

Dolly was founded by Mike Howell and Chad Wittman in 2014. The idea for the company emerged from the founders' personal experiences with the challenges of moving and transporting large items. They aimed to create a platform that would simplify the process by connecting users with local service providers.

Services

Dolly offers a range of services, including:

• Residential moving
• Furniture delivery
• Retail store delivery
• Donation pickup
• Junk removal

The company operates through a mobile app and website, allowing users to book services, track their orders, and communicate with their helpers.

Operations

Dolly operates in several major cities across the United States, including Chicago, San Francisco, Los Angeles, San Diego, Denver, and Philadelphia. The company partners with local truck owners and helpers, who undergo background checks and training to ensure quality service.

Technology

Dolly's platform uses advanced algorithms to match users with the most suitable helpers based on their location, the nature of the task, and the availability of service providers. The app also features real-time tracking, secure payment options, and customer support.

Business Model

Dolly operates on a commission-based model, where the company takes a percentage of the fee charged for each service. The pricing is transparent, with users receiving an upfront quote before booking a service.

Competitors

Dolly competes with other on-demand moving and delivery services such as TaskRabbit, Thumbtack, and Lugg.

See Also

• Moving company
• On-demand services
• Sharing economy