Grubhub

Grubhub is an American online food ordering and delivery platform that connects diners with local restaurants. Founded in Chicago, Illinois in 2004, the company has since expanded to serve over 4,000 U.S. cities and London in the United Kingdom.

History

Grubhub was founded by Matt Maloney and Mike Evans in 2004, during their time at Chicago Booth School of Business. The idea was conceived when they found themselves in need of an alternative to paper menus. In 2013, Grubhub merged with Seamless, another online food ordering company. The merged company went public in April 2014 and trades on the New York Stock Exchange (NYSE) under the ticker symbol "GRUB".

Services

Grubhub's platform allows users to order delivery or pickup from more than 300,000 associated restaurants. Users can search by cuisine type, restaurant name, menu item, or by specific food item. The platform also provides users with restaurant reviews and ratings.

Business Model

Grubhub operates on a commission-based business model, receiving a percentage of each order made through its platform. The company also charges restaurants a marketing fee to appear on its website and mobile app.

Criticism and Controversy

Grubhub has faced criticism and legal action for its business practices, including allegations of listing restaurants on its platform without their consent, and controversial fees charged to restaurants.

See Also

• DoorDash
• Uber Eats
• Postmates
• Online food ordering