Market Basket (New England)

Market Basket is a chain of supermarkets in the New England region of the United States. The company is known for its low prices, wide selection of products, and strong customer loyalty.

History

Market Basket was founded in 1917 by Athanasios and Efrosini Demoulas, Greek immigrants who opened a small grocery store in Lowell, Massachusetts. The business grew steadily over the years, eventually expanding into a chain of supermarkets.

In the 1970s, the company was divided between two branches of the Demoulas family, leading to a series of legal battles over control of the company. These disputes culminated in a highly publicized family feud in 2014, which resulted in a worker strike and customer boycott. The conflict was resolved when Arthur T. Demoulas, who had been ousted as CEO, was reinstated.

Operations

Market Basket operates over 80 stores across Massachusetts, New Hampshire, Maine, and Rhode Island. The company is headquartered in Tewksbury, Massachusetts.

Market Basket stores offer a wide range of products, including groceries, fresh produce, meats, seafood, bakery items, and prepared foods. The company is known for its commitment to low prices and high-quality customer service.

Community Involvement

Market Basket is actively involved in the communities it serves. The company supports various local charities and community organizations, and it is known for its charitable donations and sponsorships.

Controversies

The 2014 family feud and subsequent worker strike brought national attention to Market Basket. The conflict highlighted issues of corporate governance, worker rights, and customer loyalty. The resolution of the dispute, which saw the reinstatement of Arthur T. Demoulas as CEO, was widely seen as a victory for the company's employees and customers.

See Also

• Supermarket
• Grocery store
• New England
• Family business