One Medical

One Medical

One Medical is a membership-based primary care practice that aims to provide comprehensive healthcare services with a focus on accessibility, convenience, and quality. Founded in 2007 by Tom Lee, One Medical has grown to become a prominent player in the healthcare industry, offering services through both physical clinics and a robust digital platform.

History

One Medical was established with the goal of transforming the primary care experience by leveraging technology and a membership model to enhance patient care. The company was founded by Tom Lee, a physician with a vision to improve the healthcare delivery system. Since its inception, One Medical has expanded its presence across the United States, with numerous clinics in major metropolitan areas.

Services

One Medical offers a range of services designed to meet the needs of its members. These services include:

• Primary Care: Comprehensive primary care services are provided by board-certified physicians and nurse practitioners. This includes preventive care, chronic disease management, and acute care.
• Digital Health: Members have access to a digital platform that allows for online appointment scheduling, virtual visits, and secure messaging with healthcare providers.
• Wellness and Prevention: One Medical emphasizes preventive care and wellness, offering services such as vaccinations, health screenings, and lifestyle counseling.
• Specialist Referrals: When necessary, One Medical coordinates referrals to specialists, ensuring continuity of care.

Membership Model

One Medical operates on a membership-based model, where patients pay an annual fee for access to services. This model is designed to enhance the patient experience by reducing wait times, providing longer appointment durations, and offering 24/7 access to virtual care.

Technology Integration

A key component of One Medical's approach is the integration of technology into healthcare delivery. The company utilizes an electronic health record (EHR) system that allows for seamless communication between patients and providers. Additionally, the One Medical app provides members with easy access to their health information and the ability to manage their care from anywhere.

Expansion and Growth

Since its founding, One Medical has experienced significant growth, expanding its network of clinics and increasing its membership base. The company went public in 2020, further solidifying its position in the healthcare market. In 2021, Amazon announced plans to acquire One Medical, highlighting the strategic importance of primary care in the broader healthcare ecosystem.

Criticisms and Challenges

Despite its success, One Medical has faced criticisms and challenges. Some critics argue that the membership model may limit access to care for lower-income individuals. Additionally, the company must navigate the complexities of healthcare regulations and reimbursement models.

Also see

• Primary care
• Telemedicine
• Healthcare technology
• Amazon (company)