Kiehl's

Pear Tree Corner Circa 1900

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Klaus Heidegger and Jami Morse Heidegger

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Kiehl's Storefront Window

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Kiehl's, Monmouth Street, Covent Garden 01

Kiehl's is an American cosmetics brand retailer that specializes in premium skin care, hair care, and body care products. It was founded as a single pharmacy in New York City's East Village in 1851 by John Kiehl. Over the years, Kiehl's has grown from its original pharmacy location to an international brand recognized for its unique formulations and natural ingredients.

History

The history of Kiehl's dates back to its founding in 1851 by John Kiehl. The company started as a small pharmacy where Kiehl used his pharmaceutical knowledge to create medicinal preparations. In 1921, Irving Morse, a former apprentice, purchased the pharmacy, and under his guidance, Kiehl's began to develop a wider range of products, including the now-famous Blue Astringent Herbal Lotion, originally intended for use on oily skin.

Throughout the 20th century, Kiehl's continued to expand its product line while maintaining a commitment to quality and customer service. This included offering personalized customer consultations and generous sampling policies, a tradition that continues to this day. In 2000, Kiehl's was acquired by the L'Oréal Group, a move that significantly expanded its global presence.

Products

Kiehl's product range includes skin care, hair care, and body care products. The brand is well-known for its use of natural ingredients, including lavender, squalane, calendula, and argan oil. Some of its most popular products include the Creme de Corps, a rich body moisturizer; the Midnight Recovery Concentrate, a nighttime facial oil; and the Ultra Facial Cream, a moisturizer designed for all skin types.

Philosophy and Commitment

Kiehl's philosophy centers on the use of high-quality, natural ingredients, personalized customer service, and a commitment to social responsibility. The brand is involved in various charitable initiatives, focusing on environmental issues, HIV/AIDS awareness and prevention, and children's well-being.

Stores and Locations

Kiehl's operates stores worldwide, including flagship locations in major cities such as New York City, Paris, London, and Hong Kong. Each store reflects the brand's apothecary heritage, with a modern twist that includes elements of its original East Village pharmacy.

Sustainability

Kiehl's is committed to sustainability, with initiatives aimed at reducing environmental impact. This includes using recyclable packaging, sourcing ingredients responsibly, and supporting community programs that promote environmental sustainability.

Controversies

Like many cosmetics brands, Kiehl's has faced scrutiny over product claims and ingredient transparency. However, the brand has made efforts to address these concerns by providing more detailed information about its formulations and the benefits of its products.

Conclusion

Kiehl's remains a beloved brand for those seeking premium skin, hair, and body care products formulated with natural ingredients. Its commitment to quality, customer service, and social responsibility has helped it maintain a loyal customer base and a strong presence in the cosmetics industry.