Talabat

Talabat is an online food ordering company founded in 2004 in Kuwait. It operates in several countries in the Middle East, including Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates.

History

Talabat was founded by a group of young entrepreneurs in Kuwait. The company was the first online food ordering platform in the region. In 2015, it was acquired by the German company Rocket Internet and became part of the Global Online Takeaway Group.

Services

Talabat provides a platform for users to order food from a wide variety of restaurants in their area. Users can browse menus, read reviews, and place orders for delivery or pickup. The platform also offers special deals and promotions from participating restaurants.

In addition to food delivery, Talabat also offers grocery delivery services in some markets. This service, known as Talabat Mart, was launched in 2020 in response to increased demand for home delivery services during the COVID-19 pandemic.

Technology

Talabat's platform is powered by a proprietary technology stack, which includes a website and mobile apps for iOS and Android devices. The technology enables real-time order tracking and offers multiple payment options, including cash on delivery, credit card, and mobile wallet payments.

Impact

Talabat has played a significant role in the digital transformation of the food delivery industry in the Middle East. It has also contributed to the growth of the gig economy in the region, providing income opportunities for thousands of delivery drivers.